PlentyOne

See all your oder-data directly in your inbox.

​Setting up the integration

1

Go to integrations

Got to the integrations-page (click on your name in the bottom left corner and choose integrations) and choose PlentyOne

2

Setting up

Click on connect -> Add account and ad your credentials. Click connect and grant the required permissions.

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How to use

After connecting PlentyOne you have several options to use the integration in you armincx-account.

Inbox Widget

For every ticket in your inbox where a PlentyOne order can be linked via the contact, you’ll see a widget on the right side of your inbox.The AI can also use this information in AI draft messages.

Workflows

You can use the integration to search for information in PlentyOne through workflows. You can then use this information to automatically answer questions of your customer through AI.

Available actions:

• Get Order

• Get Invoice