Search
Inbox
Working with Tickets
Working in tickets Tickets are the central element in cx. Learn how to work properly within a ticket. Definition of ticket A ticket in cx is a conv...
Working with Tags
About tags Tags are the most efficient way to organize your inbox by creating views that show only the tickets with a specific tag. Combined with AI...
Auto-Resolve
Auto-Resolve Keep your inbox clean - decide which tickets should be automatically resolved Not every ticket that comes in is relevant for support. ...